Items can be RETURNED OR EXCHANGED  Please note that Swimsuits, Lingerie and Clearance items  cannot be returned. 

2. You can call the post office to arrange a collection or drop off at your nearest post office. Use the return label provided in Package for a Hassle Free Return..

3. Before sending back the products, please contact our customer service first. 

 

Return Conditions

1. For items with no quality issue, please ensure the returned items are unworn, unwashed, undamaged, . All return requests must be authorized by our customer service team before shipping to our return address.

2. For items with quality issue, please contact our customer service with some clear pictures to show the problem. 

For below circumstances, customers could contact us for return or refund:

1) Received wrong or damaged item(s)

2) Items are not as described on product page

3) Received faulty item(s)

4) Missing item(s)

5) Poor material or workmanship

 

 Refunds will be processed within 48 hours after we receive your package. The refund will be issued to the original payment account that you used to pay for the order. 

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